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Wednesday 7 February – Guggenheim Museum:

20:00-22:00 Cocktail reception in the Guggenheim Museum.

Thursday 8 February – Euskalduna Conference Centre:



Pick-up of credentials & visits to stands

Welcoming and presentation of Quality Innovation Award

10:45-11:30 Quality and Innovation.

Language: English


Tani Järvinen – CEO/President Excellence Finland and Chairman of QIA

Zoran Lekic – European Organization for Quality Honorary Member

Lu Qing – Deputy Secretary General of CAQ

Moderator:  Fernando Sierra – CEO EUSKALIT and President of CEX.

11:30-13:00 Innovation and  learning.

Language: English


Heli Mattisen – Director of the Estonian Quality Agency for Higher and Vocational Education Quality Agency, Foundation Archimedes


Aitor Lizarza – Coordinator of LEINN Degree at Mondragon University

Begoña Marques – Teacher and Director of Innovation Projects at IES Cruces

Samuel Triguero – Director of Innovation and Change Management at Ikaslan

Moderator: Eva Ferreira – Managing Director of Unibasq

13:00-15:00 Lunch
15:00-17:00 Beyond technological innovation.

Language: Spanish


Xavier Camps – Partner in TBI-IESE & collababorator of IESE Business School on Design Thinking & Innovation programmes.


Santiago Rabanal – Managing Director of Cruces University Hospital

Henar Alcalde – Orkestra, Basque Institute of Competitiveness

José Ignacio Larretxi – Siemens Gamesa, Managing Director Onshore Lean Enterprise

Moderator: Blanca Pardo – Content Manager Innobasque

17:00-17:10 Closing event
18:30-20:30 Award Ceremony:

Presentation of QIA & Award

Handover of Award

Videos of winners

20:30-22:30 Gala dinner


Guggenheim Museum
Euskalduna Conference Centre